Last updated: April 2026
When you purchase tickets through our platform, we collect the following personal information: full name, email address, phone number, and payment details. This information is necessary to process your booking and deliver your e-tickets. We also collect anonymous usage data through cookies and analytics tools to improve our services.
Your personal information is used solely for: processing and confirming your ticket purchase, sending e-tickets and booking confirmations to your email, communicating important updates about your visit (such as weather-related changes), and improving our website and booking experience. We do not sell, trade, or rent your personal information to third parties.
All payment transactions are processed through PayGlobal, our authorised payment gateway. Your payment card details are encrypted using industry-standard SSL/TLS encryption and are never stored on our servers. PayGlobal is PCI DSS compliant, ensuring the highest level of payment security.
We use essential cookies to maintain your session and preferences (such as language selection and location preference). We may also use analytics cookies (Google Analytics) to understand how visitors interact with our website. You can disable cookies through your browser settings, though this may affect some website functionality.
We retain your personal information for the duration necessary to fulfil the purposes outlined in this policy, typically for a period of 24 months after your last transaction. After this period, your data is securely deleted from our systems.
Under the New Zealand Privacy Act 2020, you have the right to: access the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal information, and withdraw consent for marketing communications at any time.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Skyline Enterprises Limited
Brecon Street, Queenstown 9300, New Zealand
178 Fairy Springs Road, Rotorua 3015, New Zealand
